Renewing Your Access to Work Grant
Renewing your Access to Work grant can feel overwhelming, but with the right preparation, you can ensure a smooth process that continues the support you need in your workplace. This guide will walk you through everything you need to know about renewing your Access to Work funding and ensure uninterrupted access to tools like Caption.Ed or TalkType that support you at work.
What is Access to Work Renewal?
Access to Work is a government funded support grant to help you get and stay in work if you have a physical or mental health condition or a disability. The grant lasts for 3 years and can give you access to things like coaching, ergonomic equipment, or software support like Caption.Ed and TalkType. Near the end of the 3 years, you’ll need to apply for a renewal to confirm that your workplace support continues to meet your professional needs. It’s not about starting from scratch but about ensuring your existing support remains appropriate and effective. The process allows you to maintain the assistive technologies and support that help you perform at your best.
For a comprehensive overview of the Access to Work scheme, check out our detailed Access to Work Guide for more background information.
Access to Work Renewal Timeline
The renewal process follows the following structured approach:
Application Period
- Begin your renewal application up to 12 weeks before your current grant expires
- Early application can significantly streamline the process
Waiting Period
- Processing times range between 8 and 24 weeks
- Applying early helps mitigate the long waiting period
Speaking With an Advisor
- Discuss your current workplace needs with a case manager
- The assessor will submit a report to the Department for Work and Pensions (DWP)
Ordering and Reimbursement
- Once approved, order your support (like Caption.Ed or TalkType)
- Process reimbursement through Access to Work
Why Renewal Matters for Caption.Ed and TalkType Users
Your subscription to software services (like TalkType and Caption.Ed) will expire with your Access to Work Grant. To continue to maintain your captioning, note-taking and dictation support essential to your work performance, you’ll need to apply to renew your Access to Work Grant.
Need Help Renewing Caption.Ed or TalkType?
Helpful Tip: If you’re concerned about potential licence gaps whilst you wait to speak with an Advisor, reach out to the CareScribe support team at [email protected]. We might be able to help you extend your licence for Caption.Ed and TalkType up to 3 months while your renewal is in process.
What Happens During the Renewal Process?
The renewal isn’t about proving yourself all over again. It’s a check-in to ensure that the support you’re receiving, like Caption.Ed or TalkType, continues to meet your workplace needs.
Initial Contact
- A Case Manager will reach out to discuss your current workplace requirements
- Be prepared to explain how Caption.Ed or TalkType supports your professional communication
Workplace Assessment
- If your needs have changed, you may require a new workplace assessment
- The Case Manager will organise this if necessary
- The assessment helps determine the most appropriate support for your current work situation
Employer Involvement
The Ultimate Guide to Neurodiversity in the Workplace
How to Apply for Access to Work Renewal
- Visit the government’s Access to Work renewal page
- Click the “Renew online” option
- Fill in your current details
If you need additional support, you can contact Access to Work helpline, details included below (available Monday to Friday, from 9 am to 5 pm).
Telephone: 0800 121 7479
Textphone: 0800 121 7579
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 7479
Preparing for Your Case Manager Meeting
To make the most of your renewal consultation, prepare by:
- Documenting how Caption.Ed or TalkType specifically supports your work
- Gathering examples of how the technology helps you perform your job effectively
- Understanding the precise features you need
- Having information about any changes in your work circumstances
After Your Renewal is Approved
For Employed Professionals:
Once your case is approved, you and your employer can:
- Receive quotes from suppliers
- Make an order with the chosen supplier
- Claim reimbursement from Access to Work
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For Self-Employed Professionals:
Upon case approval, you will receive quotes from suppliers along with reimbursement forms. After placing your order with your chosen supplier, you can claim reimbursement from Access to Work.
What if Something Goes Wrong?
If you disagree with an Access to Work decision, you can request a reconsideration by a different adviser and contact the Access to Work helpline for guidance.
Remember, renewing your Access to Work grant is about maintaining the support that helps you work effectively. By being proactive, prepared, and communicative, you can ensure a smooth renewal process.
