No matter how strong your strategy, one disruptive individual can risk and derail progress, lower morale, and slow down the whole team. Whether it’s a challenging colleague, a ‘tricky’ boss, or an employee who fuels unnecessary conflict, leaders are often left spending precious time and energy on drama instead of driving results.
This webinar equips you with the tools to break that cycle. Dr. Lizzy Bernthal, international speaker, resilience specialist, and founder of Release Your Potential, will show you how to spot the patterns that create drama in teams, and how to step into these situations with calm, confidence, and clarity.
You’ll discover how to:
- Recognise and disrupt unproductive behaviours before they escalate.
- Use practical resilience strategies to stay grounded under rising pressures.
- Handle difficult people without draining your energy or authority.
- Shift confrontation to constructive conversation that unlocks progress.
This conversation won’t be about avoiding conflict or silencing diverse opinions, it’s about leading with resilience so you can protect your energy, build trust, and keep your team focused on what matters most.
By the end of the session, you’ll feel prepared to handle difficult people with confidence, transform how your team works together, and ultimately boost overall performance.
Dr Lizzy Bernthal
Founder @ Release Your Potential
Dr Lizzy Bernthal is the founder of Release Your Potential Ltd, resilience specialist, leadership and confidence coach, international keynote speaker, and best-selling author. With 25 years’ service as an Army Lieutenant Colonel as a Nursing Officer leading teams across 18 countries, including Afghanistan, and a PhD in Resilience, Lizzy combines lived experience with academic expertise to transform leadership. Through her evidence-based S.O.A.R.1 methodology, she equips executives and organisations to boost confidence, resilience, and impact while creating cultures free of toxicity. Recognised as Global Wire Leadership Coach of the Year (2022/23) and Sustainable You Business Leader of the Year (2022), her insights have been featured in The Times, The Telegraph, and Psychologies Magazine.