Events Webinar

Getting the Record Right: How HR Teams Can Capture Sensitive Conversations Accurately and Inclusively

A practical conversation with HR experts on getting the record right in the conversations that matter most, without losing sight of the person in the room.

How confident are you that the record of your last difficult conversation was accurate, fair, and accessible to everyone in the room?

Recruitment interviews, performance reviews, disciplinary meetings, and wellbeing check-ins are some of the most important conversations HR teams have. They’re also the ones where the record matters most. What gets written down can shape decisions, follow-up actions, and how people feel they’ve been treated long after the meeting ends.

Yet many teams still rely on someone taking notes by hand while trying to stay present in the conversation. Details get missed, follow-up takes longer than it should, and the person taking notes can’t give their full attention to the person in front of them. For employees who are d/Deaf, have hearing loss, or are neurodivergent, following and remembering what was said in a high-stakes meeting can be even harder.

Two colleagues sit at a desk with a laptop, smiling while discussing inclusive HR practices.
Events Webinar

Getting the Record Right: How HR Teams Can Capture Sensitive Conversations Accurately and Inclusively

Getting the record right, without losing the person in the room

This interactive panel discussion, hosted by CareScribe, brings together HR experts to talk openly about how teams can capture sensitive workplace conversations in a way that’s accurate, fair, and inclusive.

Through open discussion, audience interaction and live Q&A, we’ll tackle the common risks and admin challenges HR teams face, look at real scenarios from recruitment to wellbeing, and explore how inclusive approaches and tools can support both employees and managers.

What you’ll take away: practical ideas you can use straight away to make your records of sensitive conversations clearer, fairer, and more inclusive, while freeing up more of your attention for the people you’re supporting.

A woman with long brown hair wearing a grey blazer over a black top, representing inclusive HR practices.
Heidi Roper
A smiling woman with dark hair and glasses wears a purple shirt and a dark blazer, representing a professional focused on inclusive HR practices.
Kirsty Baggs-Morgan
Evolving HR

Key Highlights:

Why the record matters

What's at stake when sensitive conversations aren't captured accurately, for employees, managers, and the organisation?
Two overlapping speech bubble icons outlined in dark blue on a light background, representing communication, authenticity, and inclusion.

Catch the details that usually get missed

Where things go wrong: The common risks and admin pressures HR teams face, from missed details to slow follow-up.

Real-world scenarios shared

Real-world scenarios: How capture works in practice across recruitment, performance, disciplinary, and wellbeing conversations.

Inclusive approaches for everyone

Making it work for everyone: How inclusive approaches and tools can help employees and managers take part fully and follow up with confidence.

Is this for you?

This event is designed for HR and people professionals who lead or support sensitive workplace conversations, particularly in small, medium, and growing organisations and regulated sectors. It will be especially useful for:

  • HR managers, HR business partners, and HR advisers
  • People and Culture leads and Heads of People
  • DEI and inclusion leads
  • Employee relations specialists
  • Business leaders and founders who are responsible for HR